FusionSig

Serving Thailand Market

Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information.

At FusionSig, we believe transparency builds trust. This privacy policy explains exactly how we collect, use, and protect your personal information when you work with us for insurance needs analysis and selection services in Thailand.

Last updated: March 15, 2025

Information We Collect

We collect information to provide you with accurate insurance analysis and recommendations. This includes details you share directly with us and some technical information from your website visits.

  • Personal details like name, age, and contact information
  • Financial information relevant to insurance planning
  • Health details when analyzing health insurance options
  • Property information for asset protection analysis
  • Current insurance policies and coverage details
  • Communication preferences and interaction history
  • Website usage data and technical information

We only collect what's necessary to understand your insurance needs and provide meaningful recommendations. You control what information you share with us during consultations.

How We Use Your Information

Your information helps us create personalized insurance analysis and recommendations that actually fit your situation. We don't use your data for unrelated marketing or sell it to third parties.

Primary use: Analyzing your insurance needs and recommending suitable coverage options from various providers in Thailand's insurance market.

We also use your information to communicate with you about your analysis, send relevant updates about insurance market changes, and improve our services based on client feedback.

When we work with insurance providers to get quotes or arrange coverage, we share only the specific information needed for those transactions, and only with your explicit consent.

Your Privacy Rights

Under Thailand's Personal Data Protection Act (PDPA), you have specific rights regarding your personal information. We've designed our processes to make exercising these rights straightforward.

Access Your Data

Request a copy of all personal information we hold about you, including how we obtained it and how we're using it.

Correct Information

Update or correct any inaccurate personal information in our records at any time.

Delete Your Data

Request deletion of your personal information, subject to legal requirements for record keeping.

Limit Processing

Restrict how we use your information or withdraw consent for specific processing activities.

To exercise any of these rights, simply contact us using the information provided below. We'll respond within the timeframes required by Thai law and help you understand your options.

Data Security and Storage

We protect your information using industry-standard security measures appropriate for financial and personal data. Our systems are regularly updated and monitored for security vulnerabilities.

Your data is stored on secure servers in Thailand, complying with local data residency requirements. We use encryption for data transmission and storage, access controls to limit who can view your information, and regular security audits.

We keep your personal information only as long as needed to provide services and comply with legal requirements. Most client data is retained for seven years after the last interaction, as required by Thai financial services regulations.

When we no longer need your information, we securely delete it using methods that ensure it cannot be recovered or reconstructed.

Sharing with Third Parties

We share your information only when necessary to provide our services or when required by law. We never sell personal data to marketing companies or unrelated third parties.

We may share specific information with:

  • Insurance companies when obtaining quotes or arranging coverage (with your consent)
  • Licensed insurance agents and brokers as part of our referral network
  • Professional service providers like actuaries for complex analysis
  • Legal and compliance consultants when required
  • Technology service providers who support our systems (under strict confidentiality agreements)

All third parties who receive your information are bound by confidentiality agreements and must comply with Thailand's data protection laws. We verify their security practices before sharing any data.

Cookies and Website Tracking

Our website uses cookies to improve your browsing experience and understand how people use our services. We use both essential cookies that make the website function properly and optional cookies for analytics.

You can control cookie settings through your browser preferences. Disabling cookies won't prevent you from using most of our website, but some features might not work as smoothly.

We use Google Analytics to understand website traffic patterns and user behavior. This helps us improve our content and services. The analytics data is anonymized and doesn't identify individual users.

Changes to This Policy

We review and update this privacy policy annually or when there are significant changes to our data practices or Thai privacy laws. When we make important changes, we'll notify existing clients by email and post the updated policy on our website.

We'll always give you reasonable notice before any changes take effect, and explain what the changes mean for how we handle your information.

You can always find the most current version of our privacy policy at fusionsig.com/privacy-policy. The "last updated" date at the top shows when we made the most recent changes.

Questions About Your Privacy

If you have questions about this privacy policy or how we handle your personal information, we're here to help. Contact us at contact@fusionsig.com or call us at +66 56 214 229.

You can also write to us at: 20/12 หมู่ที่ 8 Tambon Bang Kruai, Amphoe Bang Kruai, Chang Wat Nonthaburi 11130, Thailand